Frequently Asked Questions

What material are your products made of?
All OtterEase bedding is made frompremium bamboo TENCEL™, known for its luxurious softness, breathability, and eco-friendliness. It's cooling, hypoallergenic, and perfect for Singapore’s humid climate
Are your sheets cooling enough for Singapore weather?
Yes! Bamboo TENCEL™ is naturally temperature-regulating and moisture-wicking. It feels cool to the touch and helps reduce night sweats — no more waking up in a heat trap.
What’s special about the side pockets?
Our signature fitted sheets come with 2 side pockets (one on each side). They’re designed to hold your phone, glasses, remote, tissues, or lip balm — perfect for homes without side tables or for anyone who likes a clutter-free space.
“Think of it as a built-in bedside table — minus the furniture.”
What sizes do you carry?
We currently offer:
- Queen
- King
Please refer to our Size Guide [link] for detailed measurements and mattress compatibility.
Can I buy individual pieces (just pillowcases or fitted sheets)?
Do you offer delivery in Singapore?
Yes, we offer islandwide delivery within Singapore.
- Standard Delivery (3–5 working days): FREE for orders over $80
- Express Delivery (1–2 working days): Additional $5
Do you accept returns or exchanges?
Due to hygiene reasons,bedding is not returnable or exchangeableonce opened. However, if your item arrives damaged or with a defect, we’ll replace it free of charge. Just contact us within 7 days of receiving your order.
Is this a good gift?
Absolutely. Our sheets are designed to impress — minimalist, luxurious, and practical. Add oureco-friendly gift box packagingat checkout and we’ll wrap it with love.
How do I wash OtterEase bedding?
We recommend:
- Machine wash cold, gentle cycle
- Use mild, liquid detergent
- No bleach or fabric softener
- Tumble dry low or line dry in the shade
- Iron on low if needed (though bamboo TENCEL™ is naturally smooth!)
With care, your sheets will stay soft and beautiful wash after wash.
Still have questions?
No problem! Drop us a message at hello@thesleepyotters.comor DM us on Instagram@thesleepyotters— we’re happy to help.