Frequently Asked Questions

What material are your products made of?

All OtterEase bedding is made frompremium bamboo TENCEL™, known for its luxurious softness, breathability, and eco-friendliness. It's cooling, hypoallergenic, and perfect for Singapore’s humid climate

Are your sheets cooling enough for Singapore weather?

Yes! Bamboo TENCEL™ is naturally temperature-regulating and moisture-wicking. It feels cool to the touch and helps reduce night sweats — no more waking up in a heat trap.

What’s special about the side pockets?

Our signature fitted sheets come with 2 side pockets (one on each side). They’re designed to hold your phone, glasses, remote, tissues, or lip balm — perfect for homes without side tables or for anyone who likes a clutter-free space.

“Think of it as a built-in bedside table — minus the furniture.”

What sizes do you carry?

We currently offer:

  • Queen
  • King

Please refer to our Size Guide [link] for detailed measurements and mattress compatibility.

Can I buy individual pieces (just pillowcases or fitted sheets)?

Do you offer delivery in Singapore?

Yes, we offer islandwide delivery within Singapore.

  • Standard Delivery (3–5 working days): FREE for orders over $80
  • Express Delivery (1–2 working days): Additional $5

Do you accept returns or exchanges?

Due to hygiene reasons,bedding is not returnable or exchangeableonce opened. However, if your item arrives damaged or with a defect, we’ll replace it free of charge. Just contact us within 7 days of receiving your order.

Is this a good gift?

Absolutely. Our sheets are designed to impress — minimalist, luxurious, and practical. Add oureco-friendly gift box packagingat checkout and we’ll wrap it with love.

How do I wash OtterEase bedding?

We recommend:

  • Machine wash cold, gentle cycle
  • Use mild, liquid detergent
  • No bleach or fabric softener
  • Tumble dry low or line dry in the shade
  • Iron on low if needed (though bamboo TENCEL™ is naturally smooth!)

With care, your sheets will stay soft and beautiful wash after wash.

Still have questions?

No problem! Drop us a message at hello@thesleepyotters.comor DM us on Instagram@thesleepyotters— we’re happy to help.

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